We are sorry you are having difficulty getting your earrings to close. Our pieces are made from high-quality stainless steel or 925 sterling silver, but like many natural metals, the post can occasionally shift slightly.

Here is a quick fix:

• Hold the earring open and use your thumb to gently lift the curved post upward.

• This small adjustment should help the clasp line up again so it closes with a firmer click. If it still will not snap shut, the post may have been lifted a bit too far.

• Gently press the curved post down slightly, then try closing the earring again. Adjust up or down in small increments until you hear a secure click into place.
  

A tiny adjustment like this now and then will keep your earrings closing tightly and working smoothly.